If you've encountered issues such as lost coins or diamonds, or if you haven't received your coins at the end of a race, please follow the steps below to troubleshoot the problem:
Ensure Internet Connectivity: Make sure you are connected to the internet through either a Wi-Fi or cellular network. MotoGP Racing requires an online connection to function properly.
Close and Reopen the App: Close the MotoGP Racing app completely and then reopen it. This can help refresh the game and resolve any temporary glitches.
Check Your Coin Balance: After reopening the app, check your coin balance to see if the issue has been resolved and your coins have been restored.
If the problem persists and you still haven't received your coins or diamonds, or if you believe you've encountered an issue with your rewards, we recommend reaching out to us through the help center. Please provide your username when contacting us. Our support team will investigate the matter further by checking our computer server logs and restore any lost purchases or rewards that can be identified